Last updated: June 6, 2026

Monthly Sommelier USA operates this website, including related information, content, features, tools, products, and services, to provide customers with an online shopping, gifting, delivery, and order support experience for wine gifts and related wine gift services. This website is powered by Shopify, which enables us to provide ecommerce services to you.

This Privacy Policy describes how we collect, use, disclose, and process personal information when you visit this website, use our services, place an order, send a wine gift, use our support tools, track an order, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of personal information.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you, a recipient, or another person.

• Contact details, including name, billing address, delivery address, email address, phone number, and other contact information.
• Buyer information, including information provided by the person placing an order, creating an account, contacting support, or purchasing a wine gift.
• Recipient information, including the recipient’s name, delivery address, phone number, company or building details, suite or unit number, delivery instructions, and other information needed to prepare, fulfill, deliver, and support a gift order.
• Gift-message information, including personalized greeting messages, notes, or other message content that you choose to include with an order.
• Order and transaction information, including products viewed, added to cart, purchased, cancelled, returned, or modified, as well as order history and delivery status.
• Payment information, including payment method details, transaction details, payment confirmation, billing information, and payment processing information. Payment card information is processed by payment service providers and may not be stored directly by Monthly Sommelier USA.
• Account information, including account login details, preferences, saved addresses, order history, and settings where account features are used.
• Age or eligibility-related information, where required or appropriate for alcohol-related purchases, delivery, or legal compliance.
• Communications with us, including information submitted through the support widget, contact forms, email, phone, chat, order notes, delivery requests, or customer service inquiries.
• Device and technical information, including IP address, browser type, device type, operating system, network information, cookies, pixels, identifiers, and similar technologies.
• Usage information, including pages viewed, products browsed, links clicked, search activity, cart activity, checkout activity, and interactions with website features, widgets, or tools.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you, including when you visit the website, create an account, place an order, send a gift, use the support widget, use the order tracking widget, contact us, or otherwise provide information.
• Automatically through the website, including through cookies, pixels, analytics tools, device identifiers, and similar technologies.
• From Shopify, which powers this website and supports ecommerce functionality, checkout, payments, order processing, and related services.
• From service providers, including payment processors, fulfillment providers, delivery partners, couriers, customer support providers, analytics providers, technology providers, and marketing providers.
• From partners, affiliates, or other third parties, where permitted by law and relevant to order processing, delivery, customer support, fraud prevention, marketing, or business operations.

How We Use Personal Information

Providing and Improving the Website

We use personal information to operate this website, provide ecommerce functionality, maintain accounts, process orders, improve website performance, support website features, and provide a more useful customer experience.

Order Processing, Fulfillment, and Delivery

We use buyer and recipient information to process wine gift orders, prepare products, coordinate fulfillment, arrange delivery, provide delivery updates, resolve delivery issues, and support completed or pending orders.

This may include using recipient names, delivery addresses, phone numbers, company names, building details, suite or unit numbers, delivery instructions, and gift messages for order preparation and delivery.

Wine Gifts, Signature Wine Plans, and Custom Orders

We use personal information to support curated wine gifts, Build Your Own Wine Gift orders, Monthly Sommelier Selections, Signature Wine Plans, Corporate Signature Plans, and related customer requests.

Gift Messages and Recipient Experience

If you include a personalized gift message, we use that message to prepare and fulfill the order. Gift-message content may be visible to fulfillment staff, delivery-related service providers, and the recipient as part of the completed gift.

Customer Support and Order Tracking

We use personal information to respond to questions, provide support through the support widget, assist with order tracking, address delivery questions, update recipient details where possible, and resolve customer service issues.

Payments, Security, and Fraud Prevention

We use personal information to process payments, confirm transactions, protect against fraudulent or unauthorized activity, maintain website security, authenticate accounts, and protect our business, customers, recipients, and service providers.

Alcohol-Related Compliance

Because Monthly Sommelier USA offers wine gifts, we may use personal information where necessary to support age, eligibility, delivery, or regulatory requirements related to alcohol products. Wine delivery rules may vary by location.

Marketing and Advertising

We may use personal information for marketing, advertising, promotional communications, audience measurement, and customer engagement where permitted by law and consistent with your communication preferences.

Legal and Business Purposes

We may use personal information to comply with legal obligations, respond to valid legal process, enforce our terms and policies, maintain records, resolve disputes, protect our rights, and support ordinary business operations.

How We Disclose Personal Information

We may disclose personal information as reasonably necessary for the purposes described in this Privacy Policy, including:

• With Shopify, which powers this website and supports ecommerce, checkout, payment, order, and related services.
• With payment processors and financial service providers to process transactions and prevent fraud.
• With fulfillment providers, delivery partners, couriers, shipping providers, and logistics providers to prepare, coordinate, and deliver orders.
• With customer support providers, support widget providers, order tracking providers, and technology providers to operate customer service and order support tools.
• With service providers that support website hosting, analytics, security, marketing, advertising, communications, email, SMS, data processing, or business operations.
• With business and marketing partners where permitted by law and consistent with applicable preferences.
• With affiliates, related entities, or members of our corporate group where relevant to business operations and customer service.
• With third parties when you direct us, request a service, provide consent, or otherwise authorize the disclosure.
• With professional advisors, insurers, auditors, legal advisors, or financial advisors as necessary for business purposes.
• In connection with a business transaction, including a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar event.
• Where required or permitted by law, including to comply with legal obligations, respond to lawful requests, enforce policies, prevent fraud, protect safety, or protect our rights and the rights of others.

Recipient Information

Monthly Sommelier USA is a gifting website, and buyers often provide information about recipients. If you provide recipient information, you represent that you have the authority or permission to provide that information for the purpose of preparing, fulfilling, delivering, and supporting the order.

Recipient information is used primarily for order fulfillment, delivery, customer support, fraud prevention, legal compliance, and related business purposes. We do not require recipients to create an account to receive a gift.

Gift Messages

If you provide a personalized gift message, the message may be printed, attached, displayed, or otherwise included with the wine gift. Please do not include sensitive personal information in gift messages unless you are comfortable with that information being viewed by the recipient and by service providers involved in order preparation or fulfillment.

Relationship with Shopify

This website is powered by Shopify. Shopify may collect and process personal information about your access to and use of the website in order to provide and improve ecommerce services, checkout functionality, payments, security, analytics, and related services.

Shopify’s processing of personal information may be governed by Shopify’s own terms and privacy practices, in addition to this Privacy Policy where applicable.

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, scripts, log files, and similar technologies to operate the website, remember preferences, support cart and checkout functionality, analyze website performance, improve services, prevent fraud, and support marketing or advertising where permitted by law.

Your browser may allow you to block, delete, or manage cookies. Some website features may not function properly if cookies or similar technologies are disabled.

Marketing Communications

Where permitted by law, we may send promotional emails, offers, or marketing communications related to wine gifts, Monthly Sommelier Selections, Signature Wine Plans, corporate gifting, seasonal gifting, or related services.

You may opt out of promotional emails using the unsubscribe option displayed in those emails. We may still send non-promotional communications about orders, delivery, account activity, customer support, policy updates, or other transactional matters.

Third-Party Websites and Links

This website may include links to websites, tools, platforms, or services operated by third parties. If you access third-party websites or services, their privacy practices and terms apply. We are not responsible for the privacy, security, or content practices of third-party websites or services that we do not control.

Children’s Data

This website is not intended for children. Because Monthly Sommelier USA offers wine gifts, the website and services are intended for individuals who are legally permitted to purchase alcohol products where applicable.

We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can review and address the matter where appropriate.

Security and Retention of Personal Information

We use reasonable administrative, technical, and organizational measures intended to protect personal information. However, no security measure is perfect or impenetrable, and we cannot guarantee the absolute security of personal information.

We retain personal information for as long as reasonably necessary to provide the website and services, fulfill orders, support customers, maintain records, comply with legal obligations, resolve disputes, prevent fraud, enforce agreements, and support legitimate business operations.

Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information. These rights may include the right to request access, correction, deletion, portability, restriction, or objection to certain processing, or to opt out of certain uses of personal information.

These rights are subject to applicable law and may depend on your location, the type of information involved, and our legal or operational obligations.

Managing Communication Preferences

You may opt out of promotional emails by using the unsubscribe instructions included in those communications. You may also contact us through the support options available on this website.

Opting out of promotional communications does not prevent us from sending transactional or service-related communications, including order confirmations, delivery updates, account notices, support responses, policy updates, or other non-promotional messages.

International Transfers

We may transfer, store, access, or process personal information in the United States, Canada, or other locations where we, Shopify, service providers, fulfillment providers, delivery partners, couriers, or technology providers operate.

Privacy laws in those locations may differ from the laws where you live.

Complaints

If you have a complaint or concern about how we handle personal information, please contact us through the Contact Us page, support widget, or other support methods available on this website.

We will review privacy-related concerns and respond where appropriate and required by applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, website features, services, legal requirements, or business operations. When we update this Privacy Policy, we will post the revised version on this website and update the last-updated date where appropriate.

Contact

If you have questions about this Privacy Policy, personal information, recipient information, gift-message information, or your privacy choices, please contact Monthly Sommelier USA through the Contact Us page or support options available on this website.

You may also call Monthly Sommelier USA at (888) 294-7210 for customer support.